About Us

About the Brand

(CHAI+OM) Om is the beginning of all and in India Chai is the be-all and does all. CHAIOM, the tea brand is Wisdom in a cup. CHAIOM means tradition, health and happiness. We believe to create an infusion of Indian culture into our teas – which are handpicked, sustainable and timeless. We take an approach of creating joy and refreshment into your life. Tea is a culture and we ensure every tea consumer has right to celebrate it with each sip.

About the Company

“There was an idea…. To bring together, a group of remarkable people, see if they could become something more.” — Nick Fury, Avengers. This is how the journey of Zelena Tranquilitea now known as Zolina Express began in April 2017. A start up that aims to promote Indian products and Buy Indian initiative. Zolina Express Offers to cater to all your A to Z and Z to A necessities.

The idea behind the whole setup is to enlighten the consumer about the benefits of Tea and Honey thereby encouraging them to adopt a healthier lifestyle and wellbeing!

We are a women-owned start up growing with the Vocal for Local mission and vision of sustainability and Natural products going back to the roots. We as a team focus on the wellness and health of our clients which in contemporary life is important to an individual.

We provide you with a wide range of tea products breaking the stereotype and perception of people regarding tea what they merely think of as a mixture of milk and sugar which counts up a lot of calories but at CHAIOM we show that the story of tea is way beyond that, we propagate how to live a healthy life by involving tea in your routine. When it comes to tea we are your one-stop solution- be if tea for your consumption or your family, gift it to your clients or relatives we are here to serve you MADHOM, the Honey brand brings sweetness to your life

Founder’s Note

“ChaiOM” was coined by Payalh Agarwwal “Somia” many years back. The idea was to depict the Omnist behavior of Chai. The journey of this tea venture was started by Ms. Payalh Agarwwal who is the daughter of Darjeeling and believes that she is definitely bitten by the tea bug in her early life. It’s like She has more tea in her veins than blood itself hence the concept of getting into a beverage-based business, the vision of ChaiOM became a reality in a Vocal for the local idea. Payalh started her entrepreneurial journey through the hospitality business and within a few years, she opened a chain of restaurants. During the past years, Chaiom through her team effort has been part of many competitions with respect to food and beverages and has won many accolades from leading chefs including Sanjeev Kapoor.

While traveling across the globe she realized that the  Darjeeling tea that they were carrying with them, has a different taste than most of the tea available in the countries they visited.

The idea to be a tea-preneur began with Payalh’s journey from Europe, the smile and glitter in the eyes of the tea drinkers for Darjeeling Tea consolidate her thought that internationally, Tea is not just a mere commodity rather it’s a lifestyle. After returning back, backed by her experiences, and massive research she decided to disrupt the traditional tea industry. And now “ChaiOm” came to life. OM is present in all our trademarks, as the Team is OMNIST in character. Alongside, her restaurant and hotel business, she started working in a tea factory to gain more insight & learn the experiences. With the growing business, ChaiOM shifted from Siliguri to New Delhi to fulfill the vision of the founder to create a healthy lifestyle for society and change the perception of people towards tea in our country.

She named her tea venture CHAIOM. In our country CHAI is the drink over which every conversation begins, isn’t it astonishing how a beverage becomes an integral part of every Family global, a beverage which very well defines the culture of our country, representing to the world. This is the reason why Ms. Agarwwal opted to choose Chai as a prefix of her brand name as she wanted everyone to feel the same connection which that she had after taking a sip of CHAI while reading her tea stories. According to the mantra of Hinduism whenever a person begins with something new, they start it by the name of “OM” which means positivity, energy and prayers.

As this tea venture is a new step for the duo into this tea industry, she wanted it to be filled with positive energy and blessing, so decided to put OM in the suffix of their brand name, combining these two words together she named the brand CHAI+OM=CHAIOM. Till now the company has served more than 50 million cups and is even backed up by 9 accolades -Global citizen awards, Times of India unlimited, Rising Star, Walmart Women entrepreneur, P&G Women Entrepreneur, and Indian MSME 100 Women Achiever Award.

Our Mission

Mission is to offer tea not only as a beverage but as a lifestyle habit to one and all suiting their tastes.

Our Vision

Vision is to enlighten the consumer about the benefits of Tea and Tisanes, thereby encourage them to adopt a healthier lifestyle and wellbeing!

Our Core Values

Customer Service

Our focus is our customers, both internal & external. Everything we do revolves around ensuring that all our customers have positive and productive contact with us. Next level of customer satisfaction!


We accept responsibility for our actions and are accountable for the results achieved. We Own it!

Continuous Improvement and Innovation

We constantly re-evaluate our products and actively elicit, listen and act upon information for continuous improvement, actively promoting innovative practice in all that we do and are involved with. Doing wonders with Tea!

Million +
Number of Cups Sold
Variety of Tea
Awards & Accolades
Support Available